Return and Refund
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General Policy
- We strive to offer transparent and fair refund policies for all our tour bookings.
- Refund eligibility depends on the type of tour, supplier policies, and time of cancellation.
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Cancellation by the Customer
- More than 30 days before departure: 80–100% refund, depending on supplier conditions.
- 15–29 days before departure: 50–75% refund.
- 7–14 days before departure: 25–50% refund.
- Less than 7 days: No refund.
- Note: Some tours are non-refundable. This will be clearly stated at the time of booking.
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Cancellation by [Your Company Name] or Suppliers
- Full refund will be issued in case of cancellation initiated by us or our partners (unless due to force majeure).
- Alternatively, you may choose to rebook or receive a credit voucher.
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Non-Refundable Conditions
- No-show or late arrival.
- Failure to produce required travel documents.
- Personal issues, unless covered by insurance (e.g., medical, family emergencies).
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Refund Processing Time
- Refunds will be processed within 7–21 business days to the original payment method.
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Modifications
- Changes to bookings may incur fees depending on the supplier and timing.
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Contact Us
- 📧 Email: poovarboat@gmail.com
- 📞 Phone: +91 8848 476 676
- 📍 Address: Poovar boating , TVM kerala India
- All Kind Of Boating
- Best Quality In Service
- Enjoyfull Journey With Safety